A person reads every message.

Questions before you join, help with your account, something that didn’t work. Write it here and we reply by email within one business day.

Before you write

Already a member? Log in first and we’ll know who you are; your message lands with your account attached.

A run or Hot Take didn’t finish? You already have an email about it and nothing was charged. Write anyway if it’s been more than a day.

Billing? Your plan, invoices and cancellation are on your billing page inside the app, no message needed.

Common questions are answered on the FAQ.

Why the code?

We don’t print an email address on this site, and we don’t use a puzzle. Instead we confirm you own the address you gave us, the same way the app confirms you at sign-in. One code, ten minutes, done. Your message is stored only after the code checks out.

What happens to it

Your message is kept in our system with your name, email and the time, and nothing else. We use it to reply and for nothing else; it is never used for marketing. Privacy policy.